Privacy Policy STM88

STM88 ("we", "Platform", "company") takes seriously the protection of personal information of every user who registers and uses our services in stm88.win. We understand that your trust is our most valuable asset, and we take that responsibility seriously.

This Privacy Policy applies to all information collected through the STM88 platform, including our website, mobile app, and any official communication channels. It clearly outlines the types of data we collect, the purpose of collection, how it is used, who can access it, and how you can control your personal information.

By registering an account with STM88, you provide informed consent to the data collection and usage practices detailed in this document. If you disagree with any aspect of this policy, please contact our support team before continuing to use the platform.

We collect information from you in several ways — directly when you register or use our services, and automatically through our platform technology. The following are the categories of information we collect:

All data collection is conducted based on the principle of minimum necessary collection — we only collect information that is strictly necessary for the stated purpose, and nothing beyond that.

The information we collect is used solely for the stated, legitimate purposes. We will not use your data for any other purpose without first obtaining your renewed consent.

The primary purposes for which your data is used:

• Account Management: Creating, verifying, and maintaining your member account on the STM88 platform, including secure login and two-factor authentication.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely through your chosen payment method.
• Identity Verification (KYC): Conducting required identity checks to comply with Anti-Money Laundering (AML) laws in force in Malaysia.
• Customer Support: Providing assistance and resolving any issues you encounter while using the platform, including via live chat and email.
• Platform Security: Detecting and preventing fraudulent activity, unauthorised access, and platform misuse that could compromise your security and that of other users.
• Experience Personalisation: Personalising content display, game recommendations, and promotional offers based on your preferences and usage history.
• Platform Communications: Sending important account notifications, security updates, and promotional information that you have agreed to receive.

STM88 do not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, in certain limited situations, we need to share your data with the following parties to keep the platform running properly:

• Payment Providers: Minimum required transaction data is shared with payment service providers such as banks, e-wallet operators, and payment processors to complete your financial transactions.
• Game Providers: Required account information is shared with game software providers integrated with the STM88 platform to ensure a seamless gaming experience.
• Relevant Authorities: STM88 will disclose user information when required by law, court order, or a valid request from Malaysian law enforcement authorities.
• Technical Service Providers: Companies that provide trusted cloud computing, hosting, and cybersecurity services for our platform operations, subject to strict confidentiality agreements.

All third parties who receive your data are required to adhere to data protection standards comparable to our own policy and are not permitted to use that information for any purpose other than what is specified in their service agreement with stm88.

The security of your personal data is STM88's highest technical priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against cyber threats.

Security measures we use:

• 256-bit SSL encryption for all data transmitted between your device and STM88 servers.
• Encryption of sensitive data stored in the database using the AES-256 algorithm.
• Strict access controls with multi-level authentication for staff who can access user data.
• Periodic independent security audits and penetration testing to identify and address vulnerabilities.
• 24/7 real-time threat monitoring with an automated intrusion detection system.

Data Retention Period: We retain your personal data for the duration your account remains active, plus any additional period required by law (typically 7 years for financial records in line with Malaysia's PDPA and tax law requirements). After that period, data will be securely deleted or anonymised.

The STM88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates optimally. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification and account security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use the platform — most visited pages, time spent, and navigation patterns — to help us improve the user experience.
• Functional Cookies: Saving your preferences such as language, display settings, and game preferences so you do not need to reconfigure them every time you log in.
• Marketing Cookies: Used to display relevant promotions and offers based on your interests and activity on the STM88 platform.

You can manage and delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain platform functions.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal information we hold about you. STM88 is committed to facilitating the exercise of these rights:

The STM88 platform is exclusively for individuals aged 18 years and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.

If we discover that we have inadvertently collected information from anyone under the age of 18, we will take immediate action to delete that information and close the account in question. Parents or guardians who find that their child has registered on the stm88 platform should contact us immediately via our support email.

The STM88 platform may contain links or integrations to third-party services such as game providers and payment providers. This Privacy Policy applies only to the STM88 platform and does not cover the privacy practices of those third parties.

We encourage you to read the privacy policy of each third-party service you use separately. STM88 is not responsible for the privacy practices or content of third-party websites or services that are not under our direct control.

STM88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform enhancements. Any amendments will be published on this page with a new update date.

For significant changes affecting how we use your personal information, we will endeavour to provide reasonable notice via in-platform notifications or email to your registered address. Continued use of the STM88 platform after amendments are published will be considered your acceptance of the revised terms.

If you have any questions, concerns, or wish to exercise your privacy rights, please contact STM88's Data Protection Officer (DPO) through the following channels:

• Email: [email protected] — we respond within 3 business days.
• Live Chat: Available 24/7 through the stm88 platform for immediate inquiries.
• FAQ: Visit FAQ page for answers to the most frequently asked privacy questions.

We are committed to handling every privacy-related request seriously and within a reasonable timeframe, in line with our obligations under Malaysia's PDPA.